We’ve been part of the Twin Cities business community for over 60 years, and we’re proud of and thankful for all the Roseville Midway Ford fans out there! We take your feedback seriously and will always try to make our customers as happy as possible.
If you’re still in the searching process, check out our current customers’ feedback – we’re confident you’ll find enough kind words to put your mind at ease. And, if you have something to say, we encourage you to leave a review or contact our sales department directly.
The sales rep John did a fantastic job in listening to my criteria and asking the right questions to understand what I wanted. He was not pushy, and gave great advice. He also made sure to introduce me to the car functions though it caused him to expose himself to my horrible cough. The car itself i...s gorgeous. Show more
22 Jul 2017
The sales person Mike. He welcomed me on the phone as well as in person. I had called around the other dealership and no one on the phone welcomed like this.
It was the main reason why I took the time to come in.
07 Jan 2016
Helpful in assisting with any concerns to be looked at. Service scheduled promptly and provided transportation to and from work.
24 Dec 2015
The person behind the counter was nice. My recall issue required the dealer to keep the car for multiple days because the service techs on duty weren't qualified to do the repair, but I received a loaner vehicle and was fine with that.
24 Oct 2015
Due to some sub-par work done by another dealer, I found myself 300 miles from home late on Saturday afternoon (10/17/15) in need of a part. Although the service area was closed, when I described my situation the dealer staff on duty tracked down Dave Gerlach the parts manager. He was kind enough ...to break away from family time to come and help. He got the part, made the replacement and even gave me a quart of oil! They did not have to do this, especially given that none of my problem was their responsibility, but they put the customer first and covered it! This literally saved our weekend trip to the Twin Cities. THANKS SO MUCH!Show more
19 Jun 2015
I've been a customer of this dealership since a previous centruy--probably 50 years. service has always been excellent, honest, prompt. Perfect? Nobody's perfect. Including this review. But I do recommend this company without reservation.
26 Jul 2012
I already knew what car I wanted when I walked in the doors.
My salesman was polite but I felt he lacked in knowledge of the 2011 Mustang.
After asking a question about what was halo lighting, he gave me the manual and said that I had some time, look it up.
Most salespeople would ask someone and sto...p back to explain it to me.
I have had the car almost a month and no follow up thus far.
Most dealerships will follow up a week or sooner.
I really don't like the car as much as I thought, and wanted to tell my salesperson.
The finance department will be the biggest reason I will stop back if I do.
They seemed to care about me the most.Show more
Please speak with one of our professional staff members for more information.